Returns & Exchanges

Tesla Tronics aims to offer a clear shopping experience. Return and exchange requests are reviewed under applicable requirements, taking the condition of the product and the circumstances of the request into account.

Product condition

Keep the product, packaging and included accessories in their original condition as far as possible. Contact our team before sending a product back.

Incorrect or faulty items

If an item differs from your order or has an apparent issue, contact us promptly with your order number and photos or details of the problem so we can review it and help.

Changing your selection

Contact us to discuss an exchange or a different component. Availability and any delivery costs will be clarified for your specific request.

How to submit a request

Visit Contact Us or message us on WhatsApp with your order number and the product details.

Each request is assessed based on the product condition and applicable requirements. The policy published on this website is the current version.